RHS Build
PRIVACY POLICY

01 Introduction

This Privacy Policy governs the manner in which RHS Build, operating under RHS Construction LLC, collects, uses, maintains, and discloses information collected from users of the rhsbuild.lol website and any related services, forms, calculators, or communication tools provided through our digital presence. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and refrain from submitting any personal information through our channels.

RHS Construction LLC is headquartered at 987 S 620 E, St George, Utah 84790-5737, United States. We are registered in the state of Utah and operate primarily within the construction systems design and related services sector. Our privacy practices are designed to comply with applicable United States federal and state laws, including the Utah Consumer Privacy Act where applicable, and we strive to align with best practices for data protection as they evolve.

This policy applies solely to information collected through our website and does not extend to any offline data collection, third-party websites linked from our pages, or information gathered through in-person consultations unless explicitly stated otherwise. We encourage you to review this policy periodically, as it may be updated to reflect changes in our practices, legal obligations, or service offerings.

02 Information We Collect

We collect several types of information from and about users of our website, categorized as follows:

2.1 Information You Provide Directly

When you interact with our website, you may voluntarily provide personal information through our contact forms, build calculator, email inquiries, or phone communications. This information may include your full name, email address, company or organization name, phone number, project details, budget estimates, timeline requirements, and any additional content you choose to include in free-text message fields. You are under no obligation to provide this information; however, certain features of our website, such as the contact form and the build estimator, require some level of data input to function as intended.

2.2 Information Collected Automatically

When you visit rhsbuild.lol, our servers automatically record certain information sent by your browser. This may include your Internet Protocol address, browser type and version, operating system, referring URLs, pages visited, time spent on each page, date and time stamps of your visit, and other diagnostic data. We do not use advertising cookies, tracking pixels for behavioral profiling, or third-party analytics services that aggregate personal data across websites. Any automatic collection is strictly for operational purposes such as diagnosing server issues, preventing abuse, and understanding aggregate traffic patterns.

2.3 Information From Third Parties

We do not purchase, license, or otherwise acquire personal data from third-party data brokers or marketing databases. The only third-party information we may receive is when a partner organization, vendor, or referring entity provides your contact details with your explicit consent for the purpose of initiating a business relationship with RHS Build. In such cases, we treat that information with the same level of care as information you provide directly.

2.4 Information We Do Not Collect

We do not collect sensitive personal information such as Social Security numbers, government-issued identification, financial account details, health records, biometric data, or precise geolocation. Our website does not process payment transactions, and we never request or store credit card numbers, bank routing information, or similar financial credentials through our digital interfaces.

03 How We Use Collected Information

RHS Build uses the information we collect for the following business purposes and no other purposes unless we obtain your explicit consent:

04 How We Share Information

RHS Build does not sell, rent, trade, or otherwise monetize your personal information. We do not share your data with third parties for their independent marketing purposes. Information sharing is limited to the following specific scenarios:

4.1 Service Providers and Subcontractors

We may engage trusted third-party service providers to perform functions on our behalf, such as website hosting, email delivery, cloud storage, and IT infrastructure management. These providers are contractually bound to process data only according to our instructions and are prohibited from using your information for any other purpose. We conduct reasonable due diligence on all service providers to ensure they maintain adequate security standards.

4.2 Business Transfers

In the event that RHS Construction LLC undergoes a merger, acquisition, reorganization, or sale of all or a portion of its assets, user information may be among the assets transferred. You will be notified via email or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

4.3 Legal Obligations

We may disclose your information if required to do so by law or in response to a valid court order, subpoena, or government request. We will make reasonable efforts to notify you of such disclosure unless prohibited by law or where notification would impede an ongoing investigation.

4.4 With Your Consent

We may share your information for any purpose not covered by this policy if we obtain your explicit, informed consent prior to doing so.

05 Data Retention and Security

Protecting the confidentiality and integrity of your information is a fundamental responsibility we take seriously. This section details our retention practices and the security measures we employ.

5.1 Retention Periods

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions and email correspondence are retained for a period of up to three years from the date of your last interaction, after which they are securely deleted or anonymized. Aggregate usage statistics that do not identify individual users may be retained indefinitely for analytical purposes.

5.2 Security Measures — Administrative Controls

We maintain internal policies and procedures governing data access, handling, and disposal. Access to personal information is restricted to authorized personnel who require it to perform their job functions. All personnel receive training on data privacy and security obligations, and access privileges are reviewed on a periodic basis.

5.3 Security Measures — Technical Controls

Our website and supporting infrastructure employ industry-standard encryption for data in transit using Transport Layer Security protocols. Servers are protected by firewalls, intrusion detection systems, and regular security patching. We enforce strong authentication mechanisms for administrative access and maintain activity logs for security monitoring.

5.4 Security Measures — Physical Controls

Physical access to servers and data storage facilities is restricted to authorized personnel through badge-access systems, video surveillance, and environmental controls. Our primary data infrastructure is housed in secured facilities with redundant power, climate control, and fire suppression systems.

5.5 Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify affected individuals and relevant regulatory authorities in accordance with applicable breach notification laws. Notifications will be made promptly following confirmation of the breach and will include a description of the incident, the types of information involved, steps we are taking to mitigate the impact, and recommended actions for affected individuals.

5.6 Your Role in Security

While we implement robust safeguards, no method of electronic storage or transmission is completely secure. We encourage you to use strong passwords for any accounts you may create with us, avoid sharing sensitive information over unsecured channels, and promptly notify us if you suspect any unauthorized access or security vulnerability related to our services.

5.7 Data Disposal

When personal information is no longer needed for the purposes described in this policy, we securely dispose of it using methods that prevent unauthorized reconstruction or access. Electronic records are overwritten or cryptographically erased, and physical records are shredded or incinerated by certified disposal vendors.

06 International Data Transfers

RHS Build is based in the United States, and our servers and data processing operations are located within the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using our website and providing your information, you consent to the transfer of your data to the United States for processing in accordance with this Privacy Policy. We take reasonable steps to ensure that your data receives an adequate level of protection regardless of where it is processed, including the use of standard contractual clauses where appropriate.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you should be aware that the United States has not received an adequacy determination from the European Commission. We rely on your explicit consent for the transfer and processing of your data in the United States for the specific purposes outlined in this policy.

07 Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. We extend these rights to all users to the fullest extent permitted by applicable law.

7.1 Right to Access

You may request a copy of the personal information we hold about you, along with details about how we process it. We will provide this information in a structured, commonly used, and machine-readable format within a reasonable timeframe, typically within 30 days of verifying your identity.

7.2 Right to Rectification

If you believe that any personal information we hold about you is inaccurate or incomplete, you may request that we correct or supplement it. We will make reasonable efforts to accommodate such requests promptly.

7.3 Right to Deletion

You may request that we delete the personal information we hold about you, subject to certain exceptions such as our need to retain data for legal compliance, to exercise or defend legal claims, or to complete a transaction you have requested. We will evaluate deletion requests on a case-by-case basis and respond with our determination.

7.4 Right to Restrict Processing

In certain circumstances, you may request that we limit the ways in which we process your personal information. For example, you may request that we retain but not actively use your data while a dispute regarding its accuracy is being resolved.

7.5 Right to Data Portability

Where technically feasible and legally required, you may request that we transfer your personal information directly to another organization of your choosing in a structured, machine-readable format.

7.6 Right to Opt Out

You may opt out of receiving promotional or marketing communications from us at any time by following the unsubscribe instructions included in each communication, by contacting us at talk@rhsbuild.lol, or by calling +1 (239) 299-2668. Opting out of marketing communications will not affect transactional or service-related messages necessary for ongoing business relationships.

7.7 Exercising Your Rights

To exercise any of the rights described above, please contact us using the information provided in the Contact section of this policy. We may need to verify your identity before processing certain requests, which may involve requesting additional information to confirm that you are the individual to whom the data pertains. We will not discriminate against you for exercising any of your privacy rights.

08 Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 18 has provided us with personal information without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately using the information in the Contact section below. We will work with you to address the situation and ensure the deletion of any such data.

We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age, nor do we have actual knowledge that we process the personal information of consumers under 13 years of age for targeted advertising purposes.

09 Changes to This Privacy Policy

RHS Build reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will update the effective date at the top of this page and post a notice on our website for a reasonable period prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes. If we make changes that materially alter the way we use previously collected personal information, we will seek your consent where required by applicable law.

Previous versions of this Privacy Policy are archived and available upon request. To request a copy of a prior version, please contact us using the information provided below.

10 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the methods below. We are committed to addressing your inquiries promptly and transparently.

Company: RHS Construction LLC

Trade Name: RHS Build

Address: 987 S 620 E, St George, Utah 84790-5737, United States

Email: talk@rhsbuild.lol

Phone: +1 (239) 299-2668

Website: www.rhsbuild.lol

We aim to acknowledge all privacy-related inquiries within two business days and to provide a substantive response within fourteen business days. If we require additional time to investigate or address your concern, we will notify you of the delay and provide an estimated resolution timeline.

If you believe that we have not adequately addressed your privacy concerns, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction. For users based in Utah, the Utah Division of Consumer Protection serves as the primary regulatory body for consumer privacy matters.